Returns & Exchanges

At Emma Sleep India, we offer a 100-night trial period to ensure your complete satisfaction with our sleep products. If you are not fully rested, we provide a hassle-free return process with a full refund directly to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via our returns portal or email within your 100-night trial period to start the process.

• 2.
  Schedule Free Pickup

  Once your request is approved, our logistics partners will contact you to coordinate a convenient time for a complimentary doorstep collection.

• 3.
  Product Inspection

  Our team will perform a quick quality check upon arrival at our warehouse to ensure the item is in a hygienic and donated-ready condition.

• 4.
  Receive Your Refund

  After a successful inspection, we will process your full refund, which typically reflects in your bank account within 7-10 business days.